I have been using Herbal Soothing products for the past three years. With Calm Balm, I had no cracked skin on my hands during the last cold wintery season! This year I also bought Lavender Balm and body spritz to use for bedtime. I have enjoyed receiving the orders from Patricia. She wraps each product and place them in a pretty bag with a thank you note. It is like getting a gift. Thanks to YOU, Patricia!